Privacy Policy

InnerCompass BloomLab (“we”, “us”, or “our”) operates the e-learning website at innercompass.click (the “Service”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit and use the Service.

Information we collect

• Account data: name, email address, password (hashed), and preferences.
• Transaction data: purchased courses, prices, discounts, and billing metadata (processed by payment providers).
• Usage data: pages visited, time on page, device type, and approximate location derived from IP address.
• Support data: the content of messages you send through our contact form.

How we use information

• To provide, personalize, and improve the Service and learning recommendations.
• To process purchases and deliver receipts.
• To communicate about updates, policy changes, and support responses.
• To maintain security, prevent abuse, and comply with legal obligations.

Cookies and tracking

We use essential cookies for authentication and session continuity, and optional analytics cookies to understand how the Service is used. You can dismiss the cookie banner in the footer or configure your browser to reject non-essential cookies.

Data sharing

We do not sell your personal information. We share limited data with processors that provide payment processing, analytics, email delivery, and cloud hosting. Processors are contractually required to protect your data and use it only as instructed by us.

International transfers

Your information may be transferred to and processed on servers located outside your jurisdiction. We apply safeguards such as standard contractual clauses or comparable frameworks where applicable.

Data retention

We retain account and transaction data for as long as your account is active and as required by law. Support messages are retained for up to 24 months unless you request deletion earlier.

Your rights

• Access and correction of your personal information.
• Deletion, subject to legal obligations and legitimate interests.
• Opt-out of non-essential marketing communications.
• Portability of data you provided to us in a structured format.

Security

We implement administrative, technical, and physical safeguards appropriate to the risks, including encryption in transit, credential hashing, and access controls.

Children’s privacy

The Service is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has provided personal information, contact us to delete it.

Changes to this policy

We may update this Privacy Policy. We will post the new policy with a new effective date and, if changes are substantial, provide additional notice.

Contact

If you have questions about this Privacy Policy, contact us at [email protected] or +1 (415) 672-8893.